Terms & Conditions


Payments online will be requested through Paypal, Debit Card or Credit Card.

You will receive an email confirmation of your order and another email when your jewellery has been shipped with relevant tracking information.

All of our products are listed in Great British Pounds and subject to VAT (20%).

If you are purchasing goods from outside the UK, currency fluctuations and credit card charges may affect the amount billed on your credit card.

Non-EU orders are exclusive of VAT (at 20%).

The VAT element will automatically be deducted at the checkout stage, when a non-EC country is selected.

Please note that the payment of any import duty owed is the responsibility of the recipient of the order and not MMJ London Ltd.


All prices and charges on the Website are shown in UK pounds sterling, include VAT and are subject to change. They do not include any delivery charges. These will be shown separately (where applicable) during the order process.

Prices may change at any time, but changes will not affect orders in respect of which we have already sent you an order confirmation.

The Website contains a large number of products and it is possible that, despite our attention to detail, some of the products listed on the website may be incorrectly priced.  We are under no obligation to provide the product to you at the incorrect (lower) price, even after we have sent you an order confirmation, if the pricing error is obvious and could have reasonably been recognised by you as a pricing mistake.

Promotional Codes

From time to time, we will offer promotional codes via email marketing or social media.

By participating in any such promotion, you agree to these terms and conditions.

1. Promotional code offers cannot be combined.

2. They only apply to full price items and cannot be applied retrospectively to previous orders.

3. Promotions are only valid at www.mmjlondon.co and are not valid at any Melissa McArthur stockists.

4. Melissa McArthur reserves the right to (i) cancel this offer at any time (ii) refuse to allow any individual to participate in the offer (iii) amend these terms and conditions (and will use reasonable endeavours to notify changes to all customers.)

5. Any refunds will take the discount into account.

These terms and conditions shall be governed by and construed in accordance with English law and exclusive jurisdiction of the English courts in the event of a dispute.

Registration and Data Protection

Any personal information you provide when you register as a customer on the Website must be true and accurate.

You agree not to impersonate any other person or to use a false name.

If you wish to purchase products on the website you must provide us with the information required and specified by us.

Further, by placing an order you agree and understand that we may store and process your personal data.

We fully respect the privacy of customers who access and use our Website.

For details on the manner in which we use Cookies, the type of information we collect and how we use your information please see our Privacy Policy.

Cancellation Policy

Once an order has been placed we are unable to make any changes or cancel your orders.

You can return your order once you have received it, please find further details in our Return Section.


Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques.

Other items may be represented at a larger than actual size in order to clearly show details or smaller than actual size in order to show the entire item.

Every effort has been made to illustrate colours accurately but this is not always possible with digital reproduction on different web browsing platforms.   Hence, there can be no guarantee that the true colour of the jewellery will be exactly as shown.

Online Content

MMJ London Ltd assumes no liability whatsoever for the topicality, correctness, completeness or quality of the information provided.

All content is subject to change without notice.

MMJ London Ltd expressly reserves the right to modify, supplement or delete parts or the entire content of this site, without prior advance notice, or to suspend or terminate the site.

Intellectual Property

MMJ London goes to great lengths to innovative new designs and manufacture of its Products in its own workshops to prevent it being copied.  It therefore takes intellectual property very seriously. This includes the design and content of our website.

The trade names, service marks, brand names, business names, illustrations, images and photographs, logos, registered or unregistered designs, copyrights and patents (“Intellectual Property”), which constitute and/or appear on our products, product description, website, accessories or packaging, whether registered or not, are and remain the exclusive property of MMJ London Ltd.

Any reproduction, whether complete or partial, modification or use of the Intellectual Property, for whatever reason and in whatever medium, without our written, express and prior agreement is strictly prohibited.

The entire content of the website, including all jewellery design, copyright, trademarks and other intellectual property rights it contains, including the use of the name Melissa McArthur or Melissa McArthur – Jewellery Made in London is the sole property of MMJ London Ltd.

You may store, print and display the content supplied solely for your own personal use.  You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise unless given express permission.

Governing Law

Each and every transaction carried out is deemed to be completed within the United Kingdom and therefore shall be governed by and interpreted in accordance with English Law and the English Courts shall have exclusive jurisdiction in relation thereto.

Entire Agreement

These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us.  Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions, or as an authorised representation about the nature or quality of any goods offered for sale by us.

We make no representations or warranties about the accuracy, completeness or suitability for any purpose of the information and related graphics published on our website.  From time to time our site may contain technical inaccuracies or typographical errors.

Events Beyond Our Control

We will not be in breach of this Agreement or otherwise liable for any delay in performance if to the extent that any delay or failure is due to circumstances beyond its reasonable control including, without limitation, strikes, lockouts and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

Our Rights

We reserve the right to change the terms and conditions from time to time, and your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the website.


Melissa McArthur works to keep the site up to date but cannot guarantee that this site and its contents are completely free of technical errors, incorrect prices or information.  By using this site, you acknowledge that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with this site.  We are also not liable for any damages associated with use of this site however caused.  If you are not satisfied with the site, then please email us with your comments.


MMJ London Ltd is the operator of www.mmjlondon.com.  All materials on this Site, and the Site itself, are protected by copyrights, designs, trademarks and/or all other intellectual property rights and materials.

Design Rights and Copyrights remain the sole property of MMJ London Ltd.

We are a company registered in England and Wales with company number 8110528.

Our registered offices are at :I Tower House, Hoddesdon, Hertfordshire, England, EN11 8UR

Any Questions, please contact web@mmjlondon.com.